Shipping & Returns
Orders are processed Monday-Friday and are shipped within 2-4 business days. (Business days do not include weekends or public holidays.) Due to Covid-19, please anticipate possible delays.
Any customs fees or taxes attached to your purchase are the responsibility of the customer.
Standard shipping within Canada is a $10 flat rate. Shipments typically take 5-7 business days for delivery when purchase is processed. Due to Covid-19, please anticipate possible delays.
EXPRESS CANADIAN SHIPPING:
Express shipping within Canada will be calculated at checkout.
Standard shipping to the US is $10 flat rate. Shipments typically take 5-7 business days for delivery when purchase is processed. Due to Covid-19, please anticipate delays.
EXPRESS US SHIPPING:
Express shipping to the US will be calculated at checkout.
Estimate calculated at checkout.
ZAFIRA Ships worldwide
**For any additional inquiries about shipping, please contact email@example.com
Zafira Return/Exchange Policy
Full-priced items may be returned for full refund or exchanged if returned in 30 days from receipt of goods. If item is returned past refundable date, ZAFIRA will assess on a case to case basis.
ZAFIRA is not responsible for return postage; this is the customer’s expense. We recommend returning items through traceable mail; any return items not received by ZAFIRA will have no refund issued. ZAFIRA will not issue a refund on items that are not received or are lost in transit.
All merchandise must be returned in original condition with all tags attached. Garment must not be worn, damaged or soiled in any way. ZAFIRA reserves the right to deny return if merchandise is not in original condition.
Once returned item is received to ZAFIRA, please allow 5 business days for a refund to be issued by ZAFIRA. Refunds will be issued to the original credit card or PayPal account that the merchandise was purchased on. You will be notified by ZAFIRA, through your e-mail provided for your ZAFIRA account, when the refund is being processed.